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Meter Reading |
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OTHER DISTRICT METERS: |
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STEP 1 Locate your meter box, generally found towards the rear of a property, near the alley. The box is typically in a direct line with the main outside faucet. It is housed in a blue concrete box usually marked `water`. DO NOT remove the lid without District assistance. A radio is attached to the underneath of the lid and may interrupt or sever the connection. The radio transmits a read to the District each hour. If you need to Turn On or Off the water or access the meter, contact our office to set a time to have our Field crew assist you. |
MCDWID`s: NSV & VE routes, PBDWID & TBIWDD1 Districts do not have Radio Read meters. |
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DISTRICT READ DATES: |
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STEP 2 Once the meter box lid is lifted, the protective cap on the meter can be accessed.
On the face of the meter, there is a large dial and a display of numbers. For the residential
meter, each rotation of the dial measures 1 gallon. Read the number display from left to right.
This is your meter reading. Meters measure water in gallons or cubic feet. Charges for the
amount of water consumed are rounded to the nearest thousand gallons or hundred cubic ft.
used during a billing period. Some residential meters are calculated by each 10 gallons of
water that flows through the meter. There is a stationary Zero on the dial face for this style meter.
Our billing program is programmed to calculate this Zero at the end of your read but is
not reflected on Billings. MCDWID`s- NSV & VE Route, SRDWID, PBDWID & TBIWDD#1 have these
type of meters with a `Multiplier or Zero` at the end of their meter read. When calculating your
billings manually, please remember to take this additional Zero into account. Compare that
reading to what your bill states as your current or present reading.
STEP 3 Keep in mind that you might be checking your meter on a date different from the one
used for billing. This could result in a difference in the amount you find, compared with the
amount on which your bill is based. However, if your reading is considerably higher than what
is on your bill, check for a leak or try to determine the source of large water use. If your
reading is significantly lower than the reading on your bill, please contact us and let us assist
you in determining the problem. |
MCDWID/Heritage: Last day of Mo.,
DUE BY 20th of Mo.
MCDWID/VE Route: Last Day of Mo.,
DUE BY 20th of Mo.
MCDWID/NSV Route: 5th of Mo.,
DUE BY 25th of Mo.
PBDWID: 10th of Mo.,
DUE BY Last day of Mo.
TBIWDD#1: 20th of Mo.
DUE BY 10th of following Mo. |
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Billing Dates are an approximate date your bill will be mailed. Meter Reads
and Billing are subject to In-climate weather, Observed Holidays
and Office closures. |
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About This Site |
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Terms of Use |
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